We only accept Layby payments in store. Because AW garments are very limited, we request a 50% deposit for first payment, after that you can pay it off as much as you like as long as payment is completed within 6 weeks. If you choose to cancel your Layby before the 6 weeks a “selling fee” of 10% will occur on your payment, as well as a “loss of value” fee (this will differ depending how old the garment is)*. Refunds can be given by cash or store credit. At 5-6 weeks Amber Whitecliffe must give a warning before cancelling the layby. If we cancel the layby due to agreed terms not being meet no refund will be given.
*E.g If you put a Coat priced $300 from Winter on lay-by and you payed $150. You cancel within the 6 weeks but Spring has now gone into store. You will loose 10% selling fee & 30% loss of value fee on garment price for last season =($150)-($15+$90) equals a $45 refund. If this is the case you may choose to continue with payment. Amber Whitecliffe Ltd has the right to offer a 2 weeks extension for payment or to cancel it.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site. Payment may also be made via the internet, through internet transfers, where available. If this is your preferred option please indicate so at the time of your purchase.
Production/Delivery will not commence until payment is received.